Privacy Policy

1. Introduction

CASALMA Menorca (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal data in accordance with the GDPR (General Data Protection Regulation).

This policy explains which data we collect, why we collect it, and how you can exercise your rights.

2. Data We Collect

Data provided voluntarily:

• First name, last name
• Email
• Phone number (if provided)
• Postal address (for e-commerce orders)
• Message sent via the contact form

Automatically collected data
• IP address
• Pages visited & duration of visit
• Device + browser
• Cookies – see Cookie Policy

3. Use of data

We use your data to:
• respond to your requests
• contact you after a message or form submission
• send newsletters (with consent)
• improve the website and analyse its use
• process orders (if e-commerce)

We never sell your personal data.

4. Data sharing

Data may be shared only with service providers necessary for the operation of the website:
• Hosting provider: OVH
• Emailing / newsletter tool
• Statistical analysis: Google Analytics
• CMS / e-commerce solution: WordPress / WooCommerce

These service providers commit to maintaining the confidentiality and security of the data.

5. Data retention:

Data retention:

  • Contacts / messages: 3 years

  • Customers (orders): 10 years (accounting obligations)

  • Statistical cookies: 13 months

6. Your rights (GDPR)

You have the following rights:

  • • right of access

  • • right to rectification

  • • right to erasure (“right to be forgotten”)

  • • right to object

  • • right to data portability

  • • right to withdraw consent

To exercise your rights:
📩 Email : contact@casalmamenorca.com

7. Sécurité des données

We implement technical and organisational measures to ensure the protection and confidentiality of your data.

8. Cookies

For more information about the cookies used, please refer to our Cookie Policy.

9. Modifications

This policy may be updated at any time.
Last update: 20 novembre 2025

10. Contact

CASALMA Menorca
Address : Carrer de l’Àngel, 4 – Maó, Balears
Email : contact@casalmamenorca.com